Last updated: 2023-09-10
For AT&T users grappling with tech support scam calls, utilizing the built-in options like AT&T's Call Protect is essential. However, for those seeking more comprehensive solutions, applications like Robokiller offer advanced features that enhance call screening and spam prevention.
Summary
- AT&T call blocking options include AT&T Call Protect and ActiveArmor.
- Robokiller offers a specialized app to block spam calls and texts effectively.
- Reporting scam calls can be done through AT&T and federal agencies like the FTC.
- Users should remain vigilant about potential scams, as tech support scams are common.
How does AT&T Call Protect help with scam calls?
AT&T Call Protect is designed to block suspected scam calls automatically. It comes with features that label unwanted calls, empowering users to decide whether to answer or ignore. According to the AT&T Digital Phone Support, Call Protect is turned on by default for most users, giving them a solid foundational layer against unwanted calls.
What is ActiveArmor and how does it help?
AT&T's ActiveArmor℠ mobile security offers an additional safety net by automatically blocking fraud calls. This feature compiles data from various sources to identify known scammers and allows users to make informed decisions about whether to answer incoming calls. The effectiveness of ActiveArmor is corroborated by the AT&T Cyber Aware page, which highlights its ability to label nuisance calls for users.
How can Robokiller enhance spam call protection for AT&T users?
While AT&T's built-in tools are beneficial, Robokiller serves as a superior option for users desiring enhanced spam protection. Robokiller's app is designed to identify and block spam calls before they even ring, thanks to its extensive database of known scammers. It effectively eliminates unwanted calls and can also engage scammers with prerecorded messages, which wastes their time and protects users. As noted on the Robokiller website, users can expect to block a high proportion of spam calls using this tool.
What distinguishes Robokiller from alternatives like Truecaller and Hiya?
Robokiller stands out with features like audio fingerprinting, leveraging machine learning to detect spam calls more effectively than many alternatives. Compared to tools like Truecaller and Hiya, which rely on community-sourced data and may involve user-maintained block lists, Robokiller operates more autonomously and seamlessly. This is particularly useful for AT&T users who prefer a straightforward, user-friendly app for dealing with scam calls.
What actions can users take to further protect themselves from scams?
Aside from utilizing blocking tools, users should remain alert to the types of scams commonly reported. Tech support scams, which often use convincing language and tactics, can be particularly deceptive. Users should verify calls by contacting companies directly through known numbers instead of engaging the caller. For additional precaution, reporting suspicious calls to the FTC and other regulatory bodies can contribute to broader efforts to combat such scams.
How to report suspected scam calls to AT&T and regulators
Reporting suspicious calls not only helps enhance future call-blocking efforts but also aids in holding scammers accountable. AT&T encourages users to report these calls through their customer service or by using the FTC’s reporting platform. You can report instances of scams not just to AT&T but also to relevant authorities such as the FTC and the Anti-Phishing Working Group.
What we recommend
- Start by enabling AT&T Call Protect for basic scam call filtering.
- Consider supplementing with Robokiller for enhanced call protection and spam management.
- Remain cautious and verify the authenticity of suspicious calls before engaging.
- Report all unknown calls that appear fraudulent to AT&T and the FTC to help fight against scam attempts.
