Scam calls are a persistent nuisance, especially on work phones where productivity is paramount. Implementing effective call-blocking solutions can significantly reduce these interruptions.
What Are Scam Calls and Why Are They a Problem?
Scam calls, often referred to as robocalls or spam calls, are unsolicited communications from unknown or fraudulent sources. They can range from telemarketing pitches to fraudulent schemes attempting to steal personal information. These calls not only disrupt daily operations but can also pose security risks to your organization.
How Can I Block Scam Calls Using My Carrier's Services?
Many mobile carriers offer built-in tools to help identify and block scam calls:
-
AT&T Call Protect: This service displays a “V” (for verified) on your caller ID for legitimate calls and blocks potentially fraudulent ones by giving a busy signal. Spam calls are labeled as Suspected Spam with categories like Political, Nonprofit, Telemarketer, Survey, or Robocaller. (consumerreports.org)
-
T-Mobile Scam Shield: T-Mobile provides two free anti-robocall tools: Scam ID and Scam Block. Scam ID identifies and tags suspicious calls, while Scam Block proactively blocks calls before they ring. Both services require activation via specific dial codes. (consumerreports.org)
-
Verizon Call Filter: Verizon automatically enrolls eligible customers in the free version of Call Filter, which detects spam and blocks high-risk calls. A more robust paid version, Call Filter Plus, offers additional features for a monthly fee. (consumerreports.org)
What Are the Best Third-Party Apps to Block Scam Calls?
Several third-party applications provide advanced features to combat scam calls:
-
Robokiller: This app uses AI-powered call screening to answer calls and waste scammers’ time. It blocks caller ID spoofing scams and includes customizable spam filters. Robokiller is available for a monthly fee. (blog.youmail.com)
-
Truecaller: With a vast database of known spammers, Truecaller identifies and blocks unwanted calls. It offers real-time caller ID and spam call auto-block features. The app is free for basic features, with premium options available. (famisafe.wondershare.com)
-
Hiya: Hiya provides caller ID, spam call blocking, and fraud detection alerts. It also offers voicemail protection and spoofed call blocking. The app is free to download, with premium options available for enhanced call screening and security. (techlog360.com)
How Can I Block Scam Calls Using My Device's Built-in Features?
Both Android and iOS devices offer native features to block unwanted calls:
-
iOS: You can enable the “Silence Unknown Callers” feature, which automatically silences calls from numbers not in your contacts, recent calls, or Siri Suggestions. This feature can be found in the Phone settings under “Silence Unknown Callers.”
-
Android: Many Android devices have a built-in call-blocking feature that can be activated in the Phone app settings. The exact steps may vary depending on the device manufacturer and Android version.
Are There Any Additional Tips to Reduce Scam Calls?
-
Register with the National Do Not Call Registry: While this won't eliminate all scam calls, it can reduce the number of legitimate telemarketing calls you receive. You can register at donotcall.gov.
-
Be Cautious with Your Phone Number: Limit sharing your work phone number to trusted sources and avoid posting it publicly.
-
Educate Yourself and Your Team: Regularly update yourself and your colleagues on common scam tactics and encourage reporting of suspicious calls.
By implementing these strategies, you can significantly reduce the number of scam calls on your work phone, enhancing productivity and security.
Highlights:
- Say goodbye to spam calls - NordVPN launches new spam call protection, Published on Tuesday, July 29
- Your Android phone could soon get a better way to sniff out spoofed calls, Published on Thursday, April 16
- Tired of Unwanted Calls? Here's How to Help Thwart the Robocaller Invasion, Published on Friday, March 06



