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TipsMay 6, 2026

How to Decide Whether to Return a Call: A Guide for Everyday Users

By Will Tucker

How to Decide Whether to Return a Call: A Guide for Everyday Users

Receiving a missed call can leave you wondering whether to return it. In the United States, where phone scams are prevalent, making an informed decision is crucial. Here's how you can assess whether to return a call:

1. Who Is Calling?

If the number is unfamiliar, consider the context:

  • Recent Applications or Transactions: If you've recently applied for a job, made a purchase, or engaged in any activity that might prompt a call, it's more likely to be legitimate.

  • Local Area Codes: Calls from local area codes are often more trustworthy, but this isn't always the case.

2. Check for Voicemail or Texts

Legitimate callers often leave a voicemail or send a text message. If you received a voicemail, listen carefully for any signs of a scam, such as urgent language or requests for personal information.

3. Use Call Screening Apps

Apps like Robokiller can help identify and block spam calls. Robokiller uses predictive analytics and audio fingerprinting to stop spam, protecting users from over 1 billion known phone scams. (robokiller.com)

4. Search the Number Online

Enter the phone number into a search engine to see if others have reported it as spam or associated it with a particular company.

5. Trust Your Instincts

If something feels off about the call, it's better to err on the side of caution and not return it.

6. Contact the Organization Directly

If the call claims to be from a company or organization, use official contact information from their website to reach out and verify the legitimacy of the call.

7. Be Cautious with Personal Information

Never share personal or financial information over the phone unless you're certain of the caller's identity.

8. Report Suspicious Calls

If you receive a suspicious call, report it to the Federal Trade Commission (FTC) through their website.

By following these steps, you can make informed decisions about returning calls and protect yourself from potential scams.

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