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TipsMay 6, 2026

How to Decide Whether to Return an Unknown Call

By Will Tucker

How to Decide Whether to Return an Unknown Call

Receiving calls from unknown numbers can be unsettling. Deciding whether to return such calls requires careful consideration to protect your privacy and avoid potential scams. Here are some strategies to help you make informed decisions:

1. Assess the Caller's Intentions

When you miss a call from an unfamiliar number, it's prudent to wait for a voicemail. Legitimate callers typically leave a message explaining the purpose of their call. If no message is left, it's often best not to return the call, as it could be a scammer attempting to confirm your active number. (savisecurity.com)

2. Utilize Built-in Call Screening Features

Modern smartphones offer built-in features to screen unknown calls:

  • iOS Devices: iOS 26 introduced a "Call Screening" feature that prompts unknown callers to state their name and reason for calling. Their response is transcribed and displayed as text, allowing you to decide whether to answer. (techradar.com)

  • Android Devices: Many Android phones have similar call screening options. Check your device's settings under "Phone" or "Call" settings to enable this feature.

3. Leverage Third-Party Call Blocking Apps

Apps like Robokiller provide advanced call screening and blocking capabilities:

  • Call Screening: Robokiller can screen calls from unknown numbers by asking callers to state their name and reason for calling. You receive a transcription of their response, helping you decide whether to answer. (support.robokiller.com)

  • Spam Call Blocking: Robokiller blocks up to 99% of spam calls using a global database of known scams. This reduces the likelihood of receiving unwanted calls. (robokiller.com)

4. Be Cautious with Voicemail Numbers

If you receive a voicemail from an unknown number, avoid calling back immediately. Scammers often leave vague messages to entice you to return the call, which can lead to premium-rate charges or further scams. It's safer to let the voicemail remain unanswered or to verify the number through other means before returning the call. (savisecurity.com)

5. Trust Your Instincts and Stay Informed

If something feels off about a call, it's best to err on the side of caution. Regularly updating your knowledge about common scams and staying informed about the latest fraud tactics can help you make better decisions.

By implementing these strategies, you can effectively manage unknown calls and protect yourself from potential scams.

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