Bank scam calls are a prevalent threat, with consumers losing over $330 million to bank impersonation text message scams in 2022. (apnews.com) These scams often pressure victims into urgent actions or solicit clicks on malicious links. To protect yourself, consider the following strategies:
How Can You Recognize a Bank Scam Call?
Legitimate banks typically contact customers for specific reasons, such as fraud detection or verifying loan applications. They will never ask for sensitive information like your full Social Security number, PIN, or online banking password over the phone. (legalclarity.org)
What Should You Do if You Receive a Suspicious Call?
If you receive an unsolicited call claiming to be from your bank, hang up immediately. Use the customer service number on the back of your bank card to call back and verify the legitimacy of the call. (legalclarity.org)
How Can You Block Unwanted Calls?
Utilize call-blocking and call-labeling services to reduce unwanted calls. Many mobile carriers offer these services, and there are also third-party apps available. For example, RoboKiller is a popular app that helps block scam calls. (kiplinger.com)
How Can You Report Scam Calls?
Report scam calls to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov. Include the number on your caller ID and any number you're told to call back. (consumer.ftc.gov)
How Can You Educate Yourself and Others About Scam Calls?
Stay informed about common scam tactics and share this knowledge with friends and family. The FTC provides resources to help recognize and avoid scams. (consumer.ftc.gov)
By staying vigilant and informed, you can significantly reduce the risk of falling victim to bank scam calls.
