Bank scam calls are a pervasive threat, with consumers reporting losses exceeding $330 million to text message scams in 2022 alone. (latimes.com) These scams often involve fraudsters impersonating bank representatives to steal sensitive information. To protect yourself, consider the following steps:
How Can You Recognize a Bank Scam Call?
Scammers employ various tactics to appear legitimate, such as spoofing caller IDs to display your bank's name. They may also create a sense of urgency, pressuring you to act quickly. Legitimate banks will never ask for personal information like your full Social Security number or PIN over the phone. (legalclarity.org)
What Should You Do If You Receive a Suspicious Call?
If you receive an unsolicited call claiming to be from your bank, hang up immediately. Use the customer service number found on the back of your debit or credit card to contact your bank directly. This ensures you're speaking with a legitimate representative. (legalclarity.org)
How Can You Block Unwanted Calls?
Many phone carriers offer free or low-cost call-blocking services to help detect and block unwanted robocalls. Additionally, both iPhone and Android devices have built-in features to block or silence these types of calls. (consumer.ftc.gov)
How Can You Register for the National Do Not Call Registry?
Registering your number with the National Do Not Call Registry can reduce calls from legitimate telemarketers. While it won't stop illegal robocalls or spoofed scam likely numbers, it can help decrease unwanted solicitations. (consumer.ftc.gov)
How Can You Educate Yourself About Common Scams?
Understanding common scam tactics can help you recognize and avoid them. The Federal Trade Commission reports that impersonation scams, including those involving banks, are among the top scams reported. (nerdwallet.com)
By staying vigilant and implementing these strategies, you can significantly reduce the risk of falling victim to bank scam calls.
Highlights:
- Banks Aren't Doing Enough to Protect Customers From Scams, Published on Monday, March 18
- New Washington state law should mean fewer spam robocalls, Published on Tuesday, May 16
- Android now warns before you open banking apps during risky calls, Published on Wednesday, December 03



