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TipsMay 6, 2026

How to Safely Decide Whether to Return a Call from an Unknown Number

By Will Tucker

How to Safely Decide Whether to Return a Call from an Unknown Number

Receiving a call from an unknown number can be unsettling. Deciding whether to return the call requires caution to protect yourself from potential scams and unwanted solicitations. Here's how you can make an informed decision:

1. Assess the Caller's Intentions

Scammers often use unfamiliar numbers to lure individuals into returning calls, leading to potential fraud. (oldest.org)

2. Utilize Call Identification Tools

Modern smartphones and applications can help identify unknown callers. For instance, some devices display "Scam Likely" alerts for suspected fraudulent calls. (makeuseof.com)

3. Verify the Number Independently

Before returning a call, especially if the voicemail sounds urgent or account-related, verify the number through trusted sources. This approach ensures you're contacting the legitimate entity directly. (idarb.com)

4. Be Cautious with Voicemails

Scammers may leave convincing voicemails urging immediate action. It's crucial to avoid calling back numbers provided in such messages without verification. (idarb.com)

5. Consider Using Call Blocking Services

Services like Robokiller can help identify and block unwanted calls, reducing the risk of engaging with potential scammers.

6. When to Return a Call

If the call is from a known contact or a legitimate business you've interacted with, it's generally safe to return the call. However, always ensure the number matches the official contact information of the organization.

7. Protect Your Personal Information

Never share sensitive personal or financial information over the phone unless you're certain of the caller's identity. Legitimate organizations will never ask for such details unsolicited.

By following these guidelines, you can make informed decisions about returning calls from unknown numbers, safeguarding yourself from potential scams and unwanted solicitations.

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