Unwanted calls, including spam and robocalls, are a persistent nuisance for mobile users. Verizon and T-Mobile offer services designed to combat these intrusions: Verizon's Call Filter and T-Mobile's Scam Shield. This article examines and compares these services to determine which more effectively blocks unwanted calls.
What Are Verizon Call Filter and T-Mobile Scam Shield?
Verizon Call Filter is a service that identifies and blocks spam calls, rerouting high-risk spam calls directly to voicemail. It screens incoming callers, alerting users if a number may be spam, a robocall, or fraudulent. The service is available for mobile phones and select standalone smartwatches. Verizon offers a free version and a premium version with additional features. (slashdot.org)
T-Mobile Scam Shield is a free app that provides anti-scam features such as scam ID, scam block, and caller ID. It allows users to track scam likely calls, activate scam blocking, and report unwanted calls. Premium features are available for an additional charge, including the ability to block entire categories of calls and perform reverse number lookups. (t-mobile.com)
How Do They Compare in Blocking Unwanted Calls?
Effectiveness
Independent testing by GlobalData evaluated the performance of Verizon's Call Filter and T-Mobile's Scam Shield. The study found that T-Mobile's Scam Shield issued alerts for 100% of likely telemarketing calls, while Verizon's premium solution issued alerts for only 33.3% of such calls. This suggests that Scam Shield may be more effective in identifying and alerting users to potential spam calls. (t-mobile.com)
Features
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Caller Identification: Both services provide caller identification, but T-Mobile's Scam Shield offers enhanced features, including the ability to view the number of scam likely calls and report unwanted or misidentified calls. (t-mobile.com)
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Call Blocking: T-Mobile's Scam Shield allows users to block entire categories of calls, such as telemarketers or political solicitors, and stores blocked numbers on the network, ensuring they transfer to new devices. (t-mobile.com)
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Reverse Number Lookup: T-Mobile's Scam Shield includes a reverse number lookup feature for unknown callers, providing more information about incoming calls. (t-mobile.com)
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Voicemail Transcription: T-Mobile's Scam Shield offers voicemail-to-text services, delivering voicemail transcripts directly to the visual voicemail app or via text message. (t-mobile.com)
Pricing
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Verizon Call Filter: The basic version is free, while the premium version costs $2.99 per month per line, offering additional features like spam lookup and personal block listing. (slashdot.org)
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T-Mobile Scam Shield: The basic version is free, with premium features available for $4 per month per line, including the ability to block entire categories of calls and perform reverse number lookups. (t-mobile.com)
How Does Robokiller Compare?
Robokiller is a third-party app designed to block spam and robocalls. It uses advanced algorithms and a large database of known spam numbers to identify and block unwanted calls. Robokiller offers features such as personalized spam call blocking, voicemail-to-text transcription, and a community-driven spam call database. While Verizon's Call Filter and T-Mobile's Scam Shield offer integrated solutions, Robokiller provides a more customizable and community-driven approach to blocking unwanted calls.
Conclusion
Both Verizon's Call Filter and T-Mobile's Scam Shield offer valuable features to combat unwanted calls. Independent testing suggests that T-Mobile's Scam Shield may be more effective in identifying and alerting users to potential spam calls. However, Robokiller provides a more customizable and community-driven approach to blocking unwanted calls, which may be more suitable for users seeking a tailored solution.
Highlights:
- How T-Mobile's ScamShield Rises Above AT&T And Verizon Offerings, Published on Thursday, July 16
- How T-Mobile's ScamShield Rises Above AT&T And Verizon Offerings - Moor Insights & Strategy, Published on Tuesday, July 28



