How Verizon Users Can Combat Medicare Scam Calls

Medicare scam calls are a persistent issue, often targeting individuals with fraudulent offers or requests for personal information. As a Verizon user, you have access to several tools designed to help you block these unwanted calls and safeguard your personal information.

What Are Medicare Scam Calls?

Medicare scam calls are fraudulent communications from individuals or organizations pretending to represent Medicare. They may offer fake services, request personal information, or attempt to sell unnecessary products. Recognizing these calls is crucial to prevent potential identity theft or financial loss.

How Can Verizon Help Block Medicare Scam Calls?

Verizon provides several features to help users block unwanted calls, including Medicare scam calls:

Call Filter

Verizon's Call Filter service helps identify and block spam and robocalls. It automatically screens incoming calls, blocking high-risk spam calls by sending them directly to voicemail. You can manage Call Filter settings through the My Verizon app or website. (verizon.com)

Call Block

With Call Block, you can prevent specific numbers from reaching you. This feature allows you to block up to five numbers for free for up to 90 days. To block a number:

1. Sign in to your My Verizon account.
2. Navigate to the "Blocks" section.
3. Enter the 10-digit phone number you wish to block.
4. Click "Block."

For a permanent solution, Verizon Family allows you to block up to 20 numbers, including restricted, unavailable, and private numbers. (verizon.com)

Verizon Family

Verizon Family is a service that enables you to manage and monitor your family's mobile usage. It includes features like blocking calls and messages from specific numbers, setting content filters, and more. To block numbers using Verizon Family:

1. Open the Verizon Family app.
2. Select the device you want to manage.
3. Navigate to the "Block" section.
4. Add the numbers you wish to block.

This feature is particularly useful for managing unwanted calls for yourself and your dependents. (verizon.com)

How Do I Set Up These Features?

Call Filter:

1. Download and install the My Verizon app on your device.
2. Open the app and sign in to your account.
3. Navigate to the "Call Filter" section.
4. Follow the on-screen instructions to activate and configure Call Filter.

Call Block:

1. Sign in to your My Verizon account online.
2. Go to the "Blocks" section.
3. Enter the number you wish to block and confirm.

Verizon Family:

1. Download and install the Verizon Family app from your device's app store.
2. Open the app and sign in with your Verizon account.
3. Select the device you want to manage.
4. Navigate to the "Block" section and add the numbers you wish to block.

Are There Additional Steps I Can Take?

Yes, in addition to Verizon's features, consider the following steps to further protect yourself from Medicare scam calls:

• Do Not Share Personal Information: Never provide personal or financial information over the phone unless you are certain of the caller's identity.

• Register with the National Do Not Call Registry: This federal program helps reduce unsolicited calls. You can register your number at DoNotCall.gov.

• Report Scam Calls: If you receive a scam call, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.

Conclusion

By utilizing Verizon's Call Filter, Call Block, and Verizon Family services, you can effectively block Medicare scam calls and protect your personal information. Combining these tools with proactive measures like not sharing personal information and reporting scams will further enhance your defense against fraudulent calls.