Last updated: 2023-09-15
Verizon users can mitigate tech support scam calls effectively by using call-blocking apps like Robokiller, which effectively analyzes and blocks a significant number of unwanted calls. For users with specific needs, alternatives such as Truecaller or Hiya exist but may come with limitations.
Summary
- Robokiller utilizes predictive AI to block spam calls before they reach you.
- Users have customizable options, such as personal blocklists and call management features.
- Alternative options like Truecaller and Hiya have community-driven features but may not perform as reliably.
- Staying vigilant and employing blocking tools enhances your phone experience significantly.
Why Are Tech Support Scam Calls So Common?
Tech support scam calls have become increasingly prevalent, particularly as more Americans rely on technology. Scammers often impersonate legitimate companies, creating a sense of urgency to coax sensitive information or money from unsuspecting victims. It’s crucial for Verizon users to recognize these red flags and take proactive measures.
How Can Robokiller Help?
Robokiller is designed specifically for blocking unwanted spam and scam calls, standing out from the competition with unique features:
- Predictive Call Blocking: It uses AI technology that analyzes unrecognized calls and blocks them before they reach your device, offering users peace of mind that they won’t be bothered by scam callers. This feature enables users to gain control over who can reach them by leveraging an extensive database of known scammers. (Robokiller)
- Customizable Block Lists: Users can create personalized block lists, allowing them to manage their own spam filtering and enhance their protection based on individual preferences. Control your protection with your own block list, pause spam blocking, and other custom features. (Robokiller)
Comparing Robokiller with Truecaller and Hiya
While Robokiller serves as a robust solution for scam call management, two alternatives in the market are Truecaller and Hiya:
- Truecaller: This app offers caller ID and community-driven spam identification, but many users report that its effectiveness is tied to continual updates from users and can lead to frequent false positives. Meanwhile, the premium features necessary for ad-free and advanced spam blocking require a subscription.
- Hiya: This platform excels in network-level integrations but often operates in conjunction with carriers, possibly leading to aggressive blocking that can mistake legitimate calls for spam—according to some user accounts. (FCC)
Best Practices for Avoiding Tech Support Scam Calls
In addition to using effective call-blocking tools like Robokiller, here are some best practices Verizon users can adopt:
- Do Not Engage: If you receive a suspicious call, do not engage with the caller. Simply hang up.
- Verify Caller Identity: If you suspect a legitimate business is reaching out, hang up and call back using a verified number from their official website.
- Be Cautious with Your Information: Never divulge personal or financial information over the phone, especially if the call is unsolicited.
Conclusion: What We Recommend
- Use Robokiller: For the majority of Verizon users, Robokiller offers an easy-to-use, effective solution for managing and blocking tech support scam calls.
- Customize Your Options: Take advantage of Robokiller’s features, such as personalized block lists, for a more tailored experience.
- Stay Informed: Familiarize yourself with common scam tactics to spot and avoid suspicious calls effectively.
- Explore Alternatives if Necessary: Though Robokiller is our recommended app, consider exploring Truecaller or Hiya for specific features they might provide, as their community-driven models differ from Robokiller’s direct spam-blocking approach.



