Bank scam calls are a pervasive threat, with reported losses from impersonation scammers increasing more than four-fold, with older adults alone losing $445 million in 2024. (legalclarity.org) To safeguard yourself, consider the following steps:
How Can You Recognize a Bank Scam Call?
Scammers often impersonate bank representatives to steal personal information. Common red flags include:
- Urgent Requests: Claims that immediate action is required to prevent account issues.
- Unusual Payment Methods: Requests for gift cards or wire transfers.
- Unsolicited Personal Information Requests: Asking for sensitive details like Social Security numbers or PINs.
If you encounter these signs, hang up and contact your bank directly using verified contact information. (legalclarity.org)
What Are Effective Call-Blocking Tools Available?
Utilizing call-blocking tools can significantly reduce unwanted calls:
- Mobile Apps: Applications like RoboKiller can identify and block scam calls. (robokiller.com)
- Carrier Services: Major carriers offer services such as AT&T's ActiveArmor, Verizon's Call Filter, and T-Mobile's Scam Shield to detect and block scam calls. (malwarebytes.com)
These tools can help prevent scam calls from reaching you.
How Can You Register for the National Do Not Call Registry?
Registering your number can reduce telemarketing calls:
- Online: Visit donotcall.gov to add your number.
- By Phone: Call (888) 382-1222.
Note that this may not stop calls from scammers who ignore the registry. (helpwithmybank.gov)
What Are the Risks of Caller ID Spoofing?
Scammers often use caller ID spoofing to appear as legitimate bank numbers, making it difficult to identify fraudulent calls. Always verify the caller's identity by contacting your bank directly using known contact details. (legalclarity.org)
How Can You Report Suspicious Calls and Texts?
Reporting scams helps authorities take action:
- Federal Trade Commission (FTC): File complaints at reportfraud.ftc.gov.
- Your Carrier: Forward spam texts to 7726 (SPAM).
- State Attorney General: Many states have additional reporting systems for robocalls and fraud. (firstbank.com)
How Can You Enhance Your Bank Account Security?
Strengthen your account protection by:
- Two-Factor Authentication (2FA): Enable 2FA for an extra layer of security. (firstbank.com)
- Regular Monitoring: Keep an eye on account statements for unauthorized activity.
By implementing these measures, you can significantly reduce the risk of falling victim to bank scam calls.
Highlights:
- New Washington state law should mean fewer spam robocalls, Published on Tuesday, May 16
- Banks Aren't Doing Enough to Protect Customers From Scams, Published on Monday, March 18
- Android now warns before you open banking apps during risky calls, Published on Wednesday, December 03
